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Our Promises

Our Promises

Everyone on team Claro Print knows just how important it is to give you a five star service. Our top priority is to make sure your Claro Print experience is the beyond your expectations.

We aim to make your life easier by constantly improving every aspect of our operation. From price to order process, nothing escapes our relentless pursuit of continuous improvement. Look at our ‘five promise’ pledge, made to help you check that we are measuring up. 

1. Price
We promise to constantly monitor our prices to ensure we provide you the best value possible. If you can buy a like for like product cheaper elsewhere, let us know and we will price match wherever possible.

2. Quality
We promise that every order you trust to Claro Print will be produced to the highest quality in a quality controlled environment operating to ISO 9001 quality standard, ISO 14001 environmental standard and ISO 12647 colour management standard.

3. Service
We promise to answer all enquiries within 4 hours (during office hours) and we promise to resolve all quality concerns within 24 hours. You can contact us 24 hours a day, 7 days a week via email.

4. Innovation
We promise to continually innovate new products and services. We are always looking at new product lines and more options on existing products. We welcome your input as to what new products you would wish to see us produce.

5. Ethics
We promise to operate to the highest ethical standards, to continually reduce our carbon footprint and operate sustainably.